Running in a hospital

Clinical documents reach the patient. No paper, CDs, DVDs or USB drives, and never leaving the hospital.

Patient Services prepares the package. The patient opens it with the link in their email and a code by SMS. Every delivery is logged.

Software made in Spain Designed and built in Spain.
A European Union company Subject to the GDPR.
Data never leaves the hospital The gateway stores no documents.
Designed with the ENS in mind Least privilege and activity logging.
The highest quality standards Automated tests, code review and accessible design (WCAG 2.2 AA target).

What it delivers

Everything that goes out today in an envelope, on a CD, a DVD or a USB drive.

  • Reports and discharges

    Discharge, outpatient and emergency reports, ready for the patient.

  • Medical record copies

    Answer record access requests without photocopies.

  • Imaging

    Files travel in the package. No CD or DVD to burn, no USB drive to copy.

  • Results

    Lab and other test results through the same secure channel.

  • Right of access

    GDPR requests answered on time, with proof.

  • Deadlines in view

    Every request with its status and due date.

How it works

See it step by step, no video or sign-up needed.

  1. Patient Services logs the request, checks identity and sees the deadline.

  2. Documents are selected. The package carries an integrity check and an expiry date.

  3. The hospital sends the link. On its own it grants no access.

  4. The patient confirms their phone with a temporary code. The SMS never contains links.

  5. The hospital authorises the session and the patient downloads. The delivery is recorded.

Calculator

What does delivering on paper, CDs, DVDs or USB drives cost you today?

Enter your figures. The starting values are an example: replace them with your hospital's.

Material savings per year
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Staff hours freed per year
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Estimated total savings per year
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An indicative estimate calculated in your browser with your figures. It does not include the cost of TRACIUM™; we detail it in the demo.

Review the numbers with us

Who it is for

Everyone sees what they need.

  • Hospital management

    Lower cost, more control

    • No more paper, envelopes, CDs, DVDs or USB drives
    • Traceability when complaints arrive
    • No copies outside the hospital
  • Patient Services

    Fewer calls, shorter queues

    • Requests and deadlines in one place
    • A package ready in minutes
    • Know whether the patient downloaded it
  • Patient

    Your documents, from home

    • A link in your email
    • A code by SMS
    • Download on your phone or computer

Security

Hospital-grade security. Custody never leaves the hospital.

The gateway verifies and connects. The hospital holds custody and authorises every download. No document is stored outside.

Security and GDPR dossier (Spanish) →
  1. 01

    Custody at source

    Documents live in the hospital. TRACIUM™ authorises access; it does not make copies.

  2. 02

    Two factors for the patient

    A link in the email and a temporary SMS code. Neither works alone.

  3. 03

    Expiry

    Every link has an expiry date, set when the package is prepared.

  4. 04

    Activity log

    What was prepared, when it was sent and when it was downloaded.

  5. 05

    Encrypted on every hop

    TLS between patient and gateway, and an encrypted, authenticated channel to the hospital.

  6. 06

    No data on the gateway

    What is not stored cannot leak.

Deployment

In your hospital or as a service. Your choice.

  • Recommended for hospitals

    On premises

    TRACIUM™ is installed next to your systems. Documents, authorisation and logs never leave your network.

    • Full custody in your centre
    • Integration with your back office
    • Deployment and support by our team
    Request a demo
  • Ask us

    Managed SaaS

    For centres that prefer not to run infrastructure. We operate the platform in a European cloud; custody stays with the centre.

    • No servers to maintain
    • Updates and monitoring included
    • Infrastructure in the European Union
    Ask about SaaS

FAQ

What we are usually asked.

Does the hospital need to install anything?

TRACIUM™ is deployed next to the hospital's systems and integrates with its back office. We go through it with your IT team during the demo.

Does the patient need an app?

No. They open the email link in the browser on their phone or computer and enter the SMS code.

Where are the documents stored?

In the hospital. The TRACIUM™ gateway stores no clinical documents.

What if the link expires?

The patient asks the hospital for a new delivery. The expiry date is shown in the email.

Does it replace the medical record?

No. TRACIUM™ is the delivery channel; the record stays in the hospital's systems.

Are you a patient?

Use only the link in your hospital's email. The SMS only contains a code, never a link. This website is not the download portal and will never ask you for data or codes.

See TRACIUM™ with a case from your hospital.

We build the demo around the real workflow of your Patient Services team.

Controller: AISERV SYSTEMS, S.L.U.. Purpose: answering your request. Legal basis: your consent. No data is shared with third parties. Exercise your rights at info@aiserv.es. More information